If a warranty is being offered on a product, the warranty period will be showed on your selected product page. In case a product is being sold by multiple vendors, the warranty period offered by each vendor will be displayed on the product page. Warranty is only claimable by the manufacturers. We are not responsible for covering warranty of any kind of product sold by us. We would love to help you in solving your problems.
1. The purchased good must be unworn, unwashed, without any damage and unused. The fashion products once tried if fit and will still be considered unworn. In case the product is returned to us in an inadequate condition, we completely reserve the right to send it
back to you at all costs.
2. The goods you are returning must include original tags, warranty cards, accessories, user manual and freebies.
3. The products must be returned in undamaged and original manufacturer packaging box.
4. No questions will be asked if the product is returned in a duration of 7 working/business days.
5. The customer will have to pay for the return delivery charges.
6. In case the sent product is damaged or incorrect/ defective/ incomplete at the time of delivery, feel free to contact us within the applicable return window. Your product might be eligible for replacement or refund depending on the product category and condition.
7. Documentation fee is not returnable if the product is bought on lease.
1. Customer can effortlessly get its product exchange in a duration of 7 working/business days by simply paying the return delivery charges.
2. Documentation fee for lease will not be taken again if the product you want to exchange belongs in the same category.
3. The money of the product will be refunded to the customer in a duration of 7 working/business days once we receive the product in perfect condition.
4. You can cancel your order before it is shipped to your given address.